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The Loyal Customer: A Lesson From a Cab Driver Shep Hyken

The Loyal Customer: A Lesson From a Cab Driver

Shep Hyken

Published
ISBN :
Kindle Edition
64 pages
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 About the Book 

In this short book/lesson you will learn the difference between a satisfied customer and a loyal customer. Frank is a cab driver who knew that satisfied customers might give him a nice tip, but loyal customers would call him every time they needed aMoreIn this short book/lesson you will learn the difference between a satisfied customer and a loyal customer. Frank is a cab driver who knew that satisfied customers might give him a nice tip, but loyal customers would call him every time they needed a cab. Read this book and learn the secrets to creating customer loyalty!